Just-In-Time Delivery Saves Time and Money for Systems Integrator
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Just-In-Time Delivery Saves Time and Money for Systems Integrator

03/13/19

THE CUSTOMER

Headquartered in Albany, New York, Advanced Network Services (ANS) is a turnkey engineering, furnishing and installation (EF&I) provider of telecommunication solutions.

THE CHALLENGE

In today’s fast-paced work environments, flawless connectivity and mobile coverage is an essential component of doing business.  

“Distributed antenna systems (DAS) allow enterprise customers to build out infrastructure inside their facilities that take carrier signal from wireless providers through a series of conversions and transfers them back to phones, devices and large automation in inside environments,” explains ANS Program Manager Brendan Delaney. 

To improve its coverage, a large governmental agency with facilities located nationally contracted with ANS for DAS installation at two initial locations in Wichita, Kansas and Greensboro, NC.

The government agency’s facilities execute complex operations on a large scale. Many are operational on a 24/7 basis. In addition to fast and cost-effective installation, it was important that the installation process not interfere with customer operations. Storing large amounts of equipment, product and parts at the facility was impractical. Shipping as needed or through a third party would lead to delays and add extra expense. 

“For efficient, cost-effective deployment of these systems, it was important to ANS to find a distribution partner with local warehouses that we could trust to store, ship and manage materials,” says Brendan. 

HOW GRAYBAR HELPED 

With 290 locations across the U.S. and a complete selection of data communication products including everything needed for DAS installation, working with Graybar made sense for ANS and for their customer. 

Graybar supplied ANS with all of the DAS materials including co-ax, radio frequency systems, antennas, connectors and more. 

“Graybar’s service stood out with consistent communications and the ability to have Danielle as the single point of contact on these projects,” says Brendan.

“Once a PO was issued, Inside Sales Representative Danielle Pustolka from our Albany office, got everything rolling. She created a spreadsheet and sent it out once a week with quantities that had shipped. She communicated proactively with Brendan and our local team near the installations. Everyone was in the loop,” explains Graybar Comm/Data Business Manager James Sweet.

“We didn’t deliver $300,000 of material, set it in front of the facility and say, ‘Have at it.’ We released as the project needed,” adds Danielle. “There was no foreman or project manager wandering around a giant facility looking for material.” 

In addition to preventing loss or damage to materials, hold and release gave ANS more flexibility to schedule deliveries at a time that worked for the job and the facility.

“In one location, there were concerns about too much noise in a call center area. Another facility was operational 24/7. If there was downtime at either, it would result in a huge monetary impact on the end users,” says Brendan. “Having materials stored locally at Graybar gave us more flexibility to schedule deliveries at a time that didn’t interrupt their business.”

There were also consumables and items that couldn’t be forecast: conduit fittings, j-hooks, fire rated penetrations and more. Once ANS installers were on site, they had a better idea of what was needed.  With Graybar close by, ANS could send someone to the counter for pick up rather than over ordering or waiting for delivery. 

THE RESULTS

“Without Graybar’s staging and delivery, our logistics costs would have been higher and our response times reduced. We look forward to continuing to work with Graybar on these kinds of projects,” says Brendan.

ANS’ customer was satisfied with both the process and the results of their DAS installation.  Negotiations are underway to do more installations.

For both locations together, three weeks of end-to-end time to market was saved getting the projects scheduled and installed and more than $1,000 was saved in third party logistics and shipping costs.