How We Work to Your Advantage.

Graybar is the vital link in the supply chain, adding value with efficient and cost-effective service and solutions for customers and suppliers. Our goal is simple. We listen to what you need, we connect you with the right solution and then we deliver on our word. Find out how else Graybar works to your advantage by contacting your Graybar representative or call 1-800-GRAYBAR.

  • Our more than 260 branch locations provide local service and are supported by a national service platform.
  • We solve your business problems — We have a solution-oriented philosophy that begins with understanding your needs to create tailored, value-added services such as kitting, warehousing, supplier rationalization, etc., all designed to resolve your unique business problems.
  • We resolve issues quickly — Your SAM works diligently to resolve any problems that arise.
  • We work to know your business and industry — Your SAM has vertical market responsibilities that bring industry-best practices and knowledge to you.
  • We listen — We're only satisfied when everything is working to your advantage.
  • We have the resources to back up what we say — Regardless of the customized solution we create for you, we have the resources to make it happen on a national level including: inventory management across multiple sites, on-site services, centralized customer service teams, combination of field and corporate implementation teams and complete e-commerce capabilities and solutions.
  • We plan for success — Our proactive planning process provides clearly defined implementation schedules, project plans and implementation teams for supply chain re-invention. We utilize business measurement tools including performance measurement reports, guaranteed cost savings and cost analysis to support strategic sourcing initiatives. Ask about our Vital Link Implementation Process that uses the Flawless Execution model to guarantee successful implementations of new agreements.
  • We increase value through planning and measurement — Our state-of-the-art SAP system provides the business measurement tools to do performance measurement, cost analysis and strategic planning.
  • We offer strong third-party relationships — Graybar has long-standing strategic supplier relationships with leading brands, diversity teaming solutions, transportation agreements with LTL and direct carriers and access to thousands of manufacturers.
  • We build team relationships — As an organization, we share the same goals. Our logistics, e-commerce, financial, marketing and sales teams are coordinated at all levels of management. Within our strategic alliances, we foster a team-to-team atmosphere to develop a collaborative environment. We work hard, work smart and work together. We're easy to do business with.