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Broadband and Electric Utility Service Solutions

Broadband Aggregation, Transport & Access Technologies

Broadband for Service Providers

Graybar serves customers in the telephone industry, cable television, municipals and utilities deploying voice, video and data broadband applications; competitive local exchange carriers, and the contractor community.

Wireless Man in Car Laptop Working

Our service provider customers are looking for ways to offer new services to improve their revenues while retaining and growing their customer base. To do this they must enhance their networks, improve operational efficiencies and reduce total cost of ownership. At the same time they must consider new business models to offer the services demanded by their customers. The standard services of voice, data, video and wireless are now joined by emerging services such as over-the-top (OTT) video, gaming, home networking, smart metering and tele-x (workforce, medicine, education) applications.

Technologies, including Fiber to the Home (FTTH), Wireless (Cellular) Backhaul, Last Mile Wireless Solutions, Smart Grid and Next Generation IP and Ethernet Solutions are now being deployed, creating new opportunities and revenue streams for service provider customers.

At Graybar, our specialized sales force can help service providers and utilities integrate existing infrastructure platforms, take fiber deeper into their networks and deploy wireless solutions to enhance broadband service capabilities. Our extensive offering of supply chain services can help reduce costs and improve profitability. With our zone warehouses, we are able to offer access to products unique to our customers, and we can stage product deliveries to meet specific installation requirements.

Utility Workers

When you work with Graybar, you receive:

  • Personal assistance and advice from our dedicated Sales Representatives who understand your business
  • Technology recommendations and design assistance from our Network Systems Specialists
  • Scalable solutions from our best-in-class manufacturers via the Graybar nationwide distribution network
  • Superior customer service from an employee-owned company that's registered according to ISO 9002 quality standards
  • Start-to-finish attention to detail that helps you manage your most complex projects for maximum efficiency

Broadband Solutions for Utilities and the Smart Grid

From power generation facilities to transmission to the municipal and cooperative distribution companies, Graybar is the vital link in the supply chain with the right services and solutions to support your electrical and broadband needs. We help keep energy flowing in facility MRO, substation, automation and control, pole line hardware and alternative/renewable energy solutions. Graybar broadband solutions help customers manage and monitor networks supporting SCADA, IP and Ethernet networks: broadband aggregation transport and access networking, fiber, optical transport, AMI, Smart Grid and security (surveillance, intrusion, access) and emerging technologies for a smarter network.

How Graybar Works to Your Advantage

As a wholesale distributor, Graybar's success is driven by the success of its customers and manufacturers. Our goal is simple. We listen to what you need, we help connect you to the right solution, and then we deliver on our word. It's how Graybar works to your advantage.

Project Management

Complete Project Bids – When our customers call out "unit" specifications, Graybar's knowledgeable staff understands the material and components comprising those units, resulting in a complete and accurate bid package.

Jobsite Services

Graybar's jobsite services include preplanning to maximize cost, time and delivery efficiency.

Graybar SmartStock

With Graybar SmartStockSM, you can save time, hassle and a lot of money. You can enhance your inventory visibility and improve forecasting. Plus, you can understand buying trends better. Increase order accuracy and ontime deliveries. Shorten lead times and lower the cost of purchase orders. And increase service levels—all from a system that is easy to use and deploy.

Materials Management

Graybar helps customers manage their materials and inventory more effectively. 

Graybar Special Services

Financing

Graybar Financial Services (GFS) is the equipment-financing subsidiary of Graybar. We specialize in providing competitive, value-added financing solutions to commercial and government customers that are interested in acquiring equipment and services.

Technical Specialists

Graybar's specialized technical resources can help you evaluate, plan and develop solutions.

Delivery Advantage

We know that it's challenging to improve efficiency, safety and productivity if you can’t count on getting the materials you need to get the job done – that's why we offer the Graybar Delivery Advantage. With the Graybar Delivery Advantage you'll know exactly where your material is. By leveraging the power of mobile devices, we have developed a solution that provides our customers the delivery information they need when they need it.

Ordering

ShopGraybar

Customers can visit shop.graybar.com to find products, place orders and check on transactions.

EDI/XML

Graybar utilizes EDI, XML and other proprietary data formats to exchange business information and documents with our business partners. The exchange of documents is system-to-system, so there is rarely any human intervention, ensuring that business documents are processed quickly and accurately.

Reporting

Project Order Management Reporting – Graybar can offer a focused team that tracks submittals, acknowledgements, shipments and billing.

  • Provides information for short-term scheduling
  • Assists with planning
  • Can increase accuracy of committed dollars
  • Web-based, electronic and hard copy

Daily Recap of Deliveries

  • Proof of delivery for a job or customer
  • Can reduce time spent looking for material that may not be on jobsite
  • Allows billing and shipping reconciliation
  • Allows timely billing and payment

Reports Showing All Day-to-Day Materials Used

  • Organized by job
  • Compare usage to original estimate to improve bid accuracy
  • Helps manage job budget
  • Easier to reconcile invoices