Graybar Aids U.S. Gypsum’s Recovery After Six-Alarm Fire

Challenges

The day before Thanksgiving in 2006, a six-alarm fire destroyed about 50,000 square feet of a U.S. Gypsum drywall plant.  Getting the plant back up and running was the duty of the plant engineer. He knew that getting repairs started over the long holiday weekend could be challenging.  But he also knew he had no time to waste, because every second of downtime was costing his company thousands of dollars in lost revenue.

Solution

The plant engineer called his team at Graybar for help. Although they were enjoying their holiday time off, they went right to work, sourcing his repair materials and delivering them to the plant.  They tapped into their leading-edge technology, local inventory and strong supplier relationships to help him get the job done.

Results

In about two weeks, the plant was once again fully operational.  The plant manager had relied on his Graybar team to come through with the materials he needed to rebuild quickly.  And that helped him reduce costly downtime.

Depend on the reliable employee-owners of Graybar for 24/7 emergency service.
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