Services

eCommerce

As a technology leader, Graybar has e-commerce capabilities that integrate with our customers’ procurement systems and give anytime, anywhere access to critical information. Customers can visit ShopGraybar.com to find products, place orders and check on transactions. Graybar also uses EDI and XML to facilitate the electronic exchange of standard business documents, and we support several e-procurement systems and customer e-marketplaces.

Electronic Estimation

Estimating software can help contractors win more business and Graybar can help you get the most out of your estimation software. We provide pricing files for most common items priced so you only need to request pricing for special items, such as gear and lighting. All you have to do is provide some basic information and we will email your personalized Graybar pricing file that can be uploaded to your existing software.

ShopGraybar

Customers can visit shop.graybar.com to find products, place orders and check on transactions.

Graybar SmartStock

With Graybar SmartStock^SM, you can save time, hassle and a lot of money. You can enhance your inventory visibility and improve forecasting. Plus, you can understand buying trends better. Increase order accuracy and ontime deliveries. Shorten lead times and lower the cost of purchase orders. And increase service levels—all from a system that is easy to use and deploy.

Online Project Order Management

Graybar Project Order Management utilizes SAP and Web-based applications to help you manage the processes associated with long-term projects. These applications allow us to maintain project information like submittals, drawings, delivery schedules and reports and make them available to you either through e-mail or on the Web.

Contact your local Graybar Location for more information on Project Management.

Submittal Manager™ by Trade Service™

Graybar utilizes Submittal Manager™ to create professional submittals that allow you to present the very best proposal to your customer. Graybar has access to over 1,000,000 items from a 250,000-page catalog database of electrical items. The document library also includes MSDS sheets, product specs and installation instructions for many items. By uploading your material list into Submittal Manager™, we can automatically find corresponding catalog pages to create the submittal. Custom spec lighting and gear drawings can be imported and inserted directly into the package. We can also customize the submittal with your logo, mark up PDF catalog pages for ease of reference, and classify and sort the materials based on your instructions or by standardized formats. Once the submittal is complete it will be archived for future reference.

Delivery Advantage

We know that it's challenging to improve efficiency, safety and productivity if you can’t count on getting the materials you need to get the job done – that's why we offer the Graybar Delivery Advantage. With the Graybar Delivery Advantage you'll know exactly where your material is. By leveraging the power of mobile devices, we have developed a solution that provides our customers the delivery information they need when they need it.

Emergency Services – Because problems don't go home at 5 p.m.

As much you try to avoid it, problems do arise and Graybar is there to help. We have an emergency response team available 24x7x365 to help. You can rely on Graybar to be there to help get over the hurdles so you can get to the next job.