Graybar's eChannel offerings include online order entry and management, Electronic Data Interchange (EDI), our online catalog, HotKey, and customer e-procurement and e-marketplace support.

To learn more download the eChannel Solutions Brochures.

Web-Based Order Management

Put the power of Graybar Web Order Entry to work for you and simplifies your procurement process, while improving inventory management.

Graybar's web-based order entry and management system provides a self-service mechanism for customers to place orders, check prices, product availability, order status, invoices 24-hours a day, seven days a week. With our online solution you can access Graybar inventory and your order transaction records anywhere you have web access.

A Graybar.com  online account is ready to work when and where you are. For more information, please contact your local branch or call 1-800-GRAYBAR. Or request a Graybar.com account today.

Electronic Data Interchange

Our electronic data capabilities include EDI and XML, provides a way for Graybar and its partners to trade standard business documents such as purchase orders, invoices, and request for quotations system to system. This information sharing process improves sales cycle times, decreases errors, and ultimately improves business processes.

Online Catalog

The Graybar electronic catalog provides up-to-date product information so customers can make informed buying decisions. An online account provides instant access to catalog information geared to your organization’s needs. Additionally, the electronic catalog supports customers with internal e-procurement systems or use e-marketplaces to support their procurement needs. You can view our Online Catalog to research product information anytime.

HotKey

With the Graybar HotKey solution our customer service representatives have access to real-time information on availability and order status from some of our top manufacturers. This solution improves our ability to serve our customers by providing quick answers throughout our downstream supply chain.

Customer e-Procurement and e-Marketplace

Graybar supports electronic procurement solutions with our company-wide technology and logistics capabilities. We currently support a number of different e-procurement systems and several customer e-marketplaces. For more information, please contact your local branch or contact us and we'll have a representative call you.