ShopGraybar Brings More Efficient Ordering and Peace of Mind to All South Electrical Constructors

Opportunity

Founded in 1993, All South Electrical Constructors Inc. has quickly grown into one of the most competitive electrical contractors in the multifamily market. In 2014, All South completed 5,000 units, including several multi-million-dollar homes and parking decks throughout the southeastern states of Georgia, Alabama, South Carolina, Florida, Tennessee and North Carolina.

To keep up with its high project demand, All South teamed up with Graybar, a leading distributor of high quality electrical, communications and data networking products and specializing in related supply chain management services.

“Timing is everything in this industry. I don’t have time to call around and check pricing and product availability at different warehouses. ShopGraybar gives me consistent pricing and instant access to what’s available. Plus, tracking lets me know the status of each order – where the material is, if it’s been delivered, etc.” All South Purchasing Agent
Cathy Harper
 

Solution

Graybar Sales Representative Ken Wright recommended ShopGraybar, an online purchasing application with self-service features that include product sourcing, quotations, order placement and confirmation, order and shipping status, the ability to view and print invoices and reporting capabilities.

Wright set up All South with a ShopGraybar account. Consistent pricing was implemented and jobs were organized according to the Graybar warehouse closest to each jobsite. But it wasn’t until current Purchasing Agent Cathy Harper came to All South that the company really started using ShopGraybar to its full potential.

ShopGraybar All South Electrical Constructs Case Study All South Purchasing Agent Cathy Harper during a recent visit with Graybar’s e-commerce team in St. Louis.

“We started using online ordering seven years ago,” said Harper. “Every day I have project managers calling me for materials – some two to three times a day. At any one time we could have 10-20 different projects going on. Online ordering makes my job more efficient.”

With ShopGraybar’s online ordering, all Harper has to do is log in to her account, identify the job and select and place the order for the materials needed. The next day, material is delivered right to the jobsite, or in some cases, picked up from will call.

“Timing is everything in this industry. I don’t have time to call around and check pricing and product availability at different warehouses. ShopGraybar gives me consistent pricing and instant access to what’s available. Plus, tracking lets me know the status of each order – where the material is, if it’s been delivered, etc.,” said Harper.

ShopGraybar also helps Harper track material spending with invoice and summary reports.

“It’s a real time-saver. I don’t have to sort through job files to get dollar amounts for purchased material. It’s all right in my ShopGraybar account,” said Harper.

Results

Since 2007, All South has placed thousands of orders for hundreds of projects all over the southeastern United States thanks to ShopGraybar. In 2013 and 2014 combined, All South placed more than 4,000 orders through ShopGraybar.

Harper contributes much of All South’s success with ShopGraybar to the platform’s ease of navigation for ordering and checking product status.

“Everything is right there at my fingertips,” said Harper. “It keeps me from being tied up on the phone, making typing errors or transposing dollar amounts on a manual purchase order system. With ShopGraybar, I get what I want, at the price I want, with no hassle.”

 

ShopGraybar is an online purchasing application with self-service features that include:

  • Product Sourcing
  • Quotations
  • Order Placement
  • Order Confirmation
  • Order and Shipping Status
  • View and Print Invoices
  • Reporting
 

Learn more about ShopGraybar and Graybar’s other e-commerce capabilities, or fill out the form below to request more information.

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