Graybar's Mission Statement

Graybar is the vital link in the supply chain, adding value with efficient and cost-effective service and solutions for our customers and our suppliers.

Our Vision Statements

For Our Customers - We will add value for our customers by anticipating and identifying their needs and providing cost-effective solutions. Through excellent and efficient service, we will meet our customers' expectations. They will see us as a leader in the industry.

For Our Suppliers - We will be the channel of choice for our suppliers by providing cost-effective and efficient ways to bring their products, services and solutions to our mutual customers. They will see us as a leader in the industry.

For Our Employees - We will provide an environment that challenges our employees to learn, grow and prosper in an atmosphere of respect and recognition. Our employees will be proud to work for a profitable and thriving employee-owned company.

For Our Shareholders - We will be the industry leader in the products and services we offer while providing increased shareholder value at optimal risk.

For Our Community - Graybar will be a solid corporate citizen and will encourage community involvement among its employees and retirees.

Our Quality Policy & Objectives

Graybar Quality is a commitment to error-free performance. We are committed to continuous improvement through the Quality Process, assuring consistent conformance to customers' expectations. These objectives can only be achieved within Graybar by a culture that embraces a customer focus and implements that focus through the daily involvement of every employee. We gauge our success by our customers' satisfaction.

All Graybar locations are registered to the quality standards established by ISO.